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When evaluating relocation management companies (RMCs), it can be challenging to determine if they have the capabilities to create a high-value partnership with your organization. A traditional RFP scorecard evaluates an RMC's baseline capabilities to manage services. However, using a “High-Value Partnership Scorecard” can help you identify extraordinarily well-managed RMCs, leading to the selection of a provider that possesses the capacity and vision to provide increasing levels of value to your company year over year.
To evaluate an RMC, consider asking questions about how they plan to understand the company's business objectives and strategies as well as how their capabilities align with the organization's needs as this will explain how they plan to address corporate goals and challenges, especially as they change over time. After a foundation is established, it's important to determine how the RMC plans to deliver specific services, give expert advice, and provide innovative solutions. This includes understanding how the RMC plans to hold themselves accountable as a strategic partner and how they plan to assist the organization in achieving their goals.
A strategic partnership with an RMC can provide a range of benefits to the organization, including ongoing strategic recommendations, service innovations, technology enhancements, emerging trends, and the ability to track key metrics that drive performance. Using a “High-Value Partnership Scorecard” to evaluate potential RMCs is the best way to determine whether they are a strategic partner and not just a transactional supplier. To download the scorecard, click here.