Overview of Services

Supporting Your People and Business Through Every Stage of Relocation.

Quick Overview

A smarter way to move people.

Whether you're relocating five employees or five thousand, NuCompass delivers scalable solutions that flex to your program’s size, scope, and complexity. From full-service relocation to project-based support, we align policy, technology, and suppliers to keep things moving efficiently, transparently, and on your terms.

We don’t just manage the move. We manage the experience.

Cost Projection

Cost estimate for:

- U.S. Domestic moves
- Permanent international relocations
- International assignments, logistics only

Based strictly on policy entitlements

Prepared and delivered to client per agreed process and timeline

Cross Cultural Training

Coordinate cultural training for assignee and family:

- Pre-departure preparation
- Repatriation cultural support
- Cultural reorientation upon return

Employee & Family Assistance

Support partner career development

Assist family integration into the new community

Provide transition guidance tailored to the family’s needs

Ground Transportation Services

Arrange car leasing

Coordinate airport transfers

Secure car rentals

Schedule chauffeur services

Marketing Assistance Program

Counsel employee on home marketing

Refer employee to NuCompass-approved agents

Order and review market value analyses with employee

Discuss marketing strategy and recommended listing price

Coordinate ongoing marketing activities for up to 90 days

Assist with offer review and negotiation

Language Training

Coordinate language training for assignee and family

Mortgage Loan Origination

Arrange direct billing of eligible home purchase costs

Coordinate applicable mortgage subsidies

Pre-Transfer Destination Assistance

Advise on buying or renting in the destination before transfer approval

Provide destination information and orientation referrals

Arrange mortgage prequalification

Identify and address concerns prior to relocation decisions

Repatriation & Departure Services

Coordinate lease end and move-out:

Utility disconnections
Service cancellations
Local deregistration and required formalities
Other required departure activities

Travel Assistance

Initiate bookings through client’s travel provider

Track relocation-related travel costs

Report travel costs to client as required

Cost Projection – Expatriate Assignment

Estimate expatriate compensation costs

Include hypothetical tax calculations

Include social tax and employer burden costs

Deliver full cost projection as agreed

Destination & Settling-in Services

Coordinate area orientation and neighborhood familiarization

Arrange home finding and housing tours with local providers

Coordinate school visits and education guidance

Support local registrations, including banking, postal services, driving
documentation, and social programs

Provide introductions to daily services and community resources

Expense Management & Tax Reporting

Audit and pay supplier invoices

Audit and reimburse employee expenses

Code and track all paid expenses

Calculate and pay lump sums and allowances, or issue pay notices

Manage U.S. tax withholding and gross-up

Deliver periodic expense and payroll reports to client, payroll teams, and
tax providers

Provide year-end processing and reporting for employee, client, and tax
provider

Manage recurring payments for long-term assignments

Home Finding / Rental Finding Assistance

Assess housing needs

Refer employee to real estate or rental agents

Provide destination area information and resources

Coordinate home search activities

Assist with lease or purchase contract negotiations

Household Goods Management

Counsel on surface, air, and sea shipment requirements

Obtain household goods estimates

Coordinate transportation and storage-in-transit

Manage permanent storage for long-term assignments

Assist with claims submission and processing

Lump Sum Administration

Provide employee access to lump sum details

Calculate and process authorized lump sum payments

Pay approved supplier expenses tied to lump sum, if applicable

Policy Administration

Counsel employee on policy components

Conduct needs assessment aligned with policy

Provide ongoing policy guidance for long assignments

Support questions related to policy or agreements

Pre-Transfer Valuation Assistance

Counsel on home valuation process

Obtain property value estimates through market analyses or appraisals

Advise on estimated value and current equity position

Report findings and employee concerns to client

Temporary Accommodation Assistance

Assess short-term housing needs

Coordinate temporary lodging arrangements

Review lease terms when applicable

Visa & Immigration Coordination

Coordinate visa and immigration services with designated partner

Support employee and dependents throughout documentation and filings

Expense Management

Compliance, auditing, reimbursement, and reporting.

Our expense management solution takes the pain out of payroll and finance coordination.

Mobility Program

Design, build, and execute.

From early career to executive moves, we help clients design scalable programs that match each talent group’s unique needs.

Let’s Talk Mobility

Let’s talk about how we can simplify your mobility policies and deliver a better relocation experience.

Contact Us Today

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